What you need to do and know...
- Fill out our application. Please be honest and use as much detail as possible. We honestly want to know all about you and the life you can give one of our puppies.
- Have your friend fill out our Personal Reference Questionnaire.
- We will contact you by email & or text to let you know if you have been accepted to be placed on the waiting list. Please check back with your email and/or enable messages from our email, if necessary.
- Video Interview We contact each applicant to chat with them over a video chat so that we can get to know you better and you can get to know us better. At the end of the interview, you will be informed whether or not we feel we are a good fit. If you're ready to be placed on the waiting list after the video interview - please be ready to pay the $200 Waiting List Fee. We will send you another email that includes information you'll need and a request for the $200 Waiting List Fee. Waiting List Members are listed in the order of the date and time they place their fee. (Sometimes placement is decided by only a minute or so ; ) at this time you'll be invited to join our FaceBook group for exclusive pictures and videos.
- When planning litters, we reach out to Waiting List Members to gage interest. We again contact those who've expressed interest usually around 5 weeks of age, (we will contact the waiting list in the order they are listed). **Breeder reserves first choice for our own program. If we are evaluating the litter, for puppies we may want to keep for our program, selection can be as late as 6-7 weeks old before waiting list is allowed to choose.
- The Waiting list chooses in the order they are on the list, then any remaining puppies are opened up to the public to choose from - all puppies must be applied for - none will be sold without a complete application and interview process.
- When you choose a specific puppy, you will be sent a copy of the Rental Permission Contract (if applicable) and Holding Fee Contract, and Shurbeez Sales Contract.
- "Why, you ask, do we have so many contracts?" ... experience has shown us that people don't discuss getting a puppy with significant others, landlords, or make sure things are ready for puppies until it is too late sometimes. It is our hope to make the whole process smooth for you and the puppy by requiring a lot of thought and effort before the critical time.
- When new families back out on the purchase of a puppy close to the time they are ready to go home, they will leave behind their Holding Fee - it will NOT be refunded - NO EXCEPTIONS-, as the Holding Fee is the guarantee that the puppy you chose would be held for you until the puppy is ready to go home. When buyers back out we have to do a lot of work in a little time to find a new home that will be ready for the puppy. Thank you for being serious and getting yourself ready before your puppy comes home to you!
- Your puppy is considered on hold for you when you return the signed contracts and pay the NON-REFUNDABLE Holding Fee, (please don't pay before I give you permission to be on my waiting list or let you decide on a puppy). The Fee can be transferred to a puppy from another litter for up to one year if you decide to change your mind. Otherwise, it will be a guarantee to you that I will hold that specific puppy, until you've paid in full (two weeks before your puppy goes home to you), and your puppy is ready to go home with you.
The puppy must be paid in full TWO weeks before your puppy goes home -
- We will refuse to release a dog if it has not been paid in full before leaving our home, whether you are standing in my home or you expect me to take it to the airport for a flight nanny to bring to you - No exceptions.
- If your puppy is not paid in full TWO weeks before Go-Home Day, we will contact you by phone, and if not resolved within 48 hours, we will then make the puppy available for our waiting list members. At this time you will forfeit your Holding Fee. Any money paid to us in addition to the Holding fee will be returned to you less any extended stay fees ($15/day), supplies, or vaccinations needed for puppy's care until it is sold.
- If you live close to Spokane Valley, WA you can plan to pick your puppy up directly from us.
- If you live farther away, Shurbeez Shih Tzu is willing to meet you halfway for a delivery fee. We charge a fee of $200 for our 2 hour round trip. If the distance is greater than one hour away from us you can add $60 per hour of our travel time (round trip).
- If you live states away we can act as your personal flight nanny. This is an in-cabin delivery to your local airport. We have puppies all over the U.S.A. that have successfully flown with flight nannies.
- **If you would like us to act as your flight nanny we are more than happy to do this, we love to meet all of our clients if possible. You will be responsible for our round trip flight costs, a night in a hotel if necessary, Health Certificate - if necessary for importing a puppy into your state, and the airline fee for a pet to travel in-cabin with us, plus a flat fee of $200 for our time.
- All visits must be pre-arranged - NO drop in visits allowed
- You must not visit any other breeder/puppy locations the same day
- You cannot bring your own pets into our home
- You must send me a copy of your current driver's license
- You have a time limit of 30 minutes, so we can be fair to other families and our own
- You will be required to remove shoes outside our home
- You will be required to only touch your own puppy - or the puppy we allow
- You will be required to use hand sanitizer
- You can come by yourself or bring ONE guest with you, we will need a copy of their drivers license as well
10. We will send a copy of your invoice to you with all the fees and charges enumerated. This way there are no surprises. All payments are due TWO weeks before the puppy goes home.
11. Prior to Go-Home Day, we will make arrangements for picking up puppies so we can spend adequate time with each family. That way we do not have mobs of people coming at the same time that we have airport drop-offs and long-distance deliveries scheduled, etc. Long distance deliveries, airport drop-offs, and if we are your flight nanny, will each be scheduled for a time after all other puppies go home to allow us to be home for pick-up day. Thank you for being considerate of our time and efforts as we try to do what is best for everyone! Go-home day is a bittersweet day for us.